CDC Fax Information Service

International Travel Directory

Center for Disease Control

The following documents are available from the CDC FAX INFORMATION SERVICE. These documents are updated as necessary. To receive a document call 404-332-4565 and follow the prompts.

Note: The number of pages is given after the title "- 2" = 2 pages

Additional Health Information from CDC is found on the following Document Directories:

000002

Childhood Immunization Directory (General Public)

- Information on 10 childhood diseases and their vaccines (measles, mumps, rubella, diphtheria, polio, chickenpox, etc.; vaccines: MMR, DTP, Hib, hepatitis B, polio); not for travelers.

000004

Disease Directory

- Information on numerous diseases including influenza, hepatitis, HIV/AIDS, bacterial diseases, food and waterborne diseases, viruses, etc.

Reference Documents:

Disease Risk and Prevention Information by Region:

Disease Outbreak Briefing:

Additional Information:

CDC Fax System Instructions

- General Information

CDC Fax Information Service is an automated system designed to help callers retrieve health information easily and quickly. This service is available 24 hours a day, year round.

The CDC Fax Information documents are grouped by topic and listed on directories. Each document has a reference number for easy access.

- Fax Machine Availability

To use the Fax Information System you must have access to a FAX machine, and know its FAX telephone number. The fax machine must be turned on and available for transmission.

Instructions for use.

  1. to enter your fax telephone number, press 1,
  2. to request additional document numbers, press 2, or
  3. to correct a mis-entered document number, press the * key.

- Requesting Multiple Documents

(PLEASE LISTEN TO AND FOLLOW THE PROMPTS)

To enter more than one document number: (1) enter the first document number followed by the # key; (2) listen as the system repeats your entry; (3) if correct, press 2; (4) then, the system asks you to enter another document number. You may repeat this process up to four times for a total of five documents.

- Entering Fax Telephone Number

When entering your FAX telephone number include your Area Code plus telephone number (10 digits) and then the # key. The system will repeat it for your verification, and you must validate your fax telephone number by responding to the question "If correct, press 1".

Document Delivery

The Fax system will make 5 attempts to deliver the document. After each attempt the FAX system waits 5 minutes, then inserts the request at the bottom of the queue. After the fifth attempt the request is dropped and does not transmit. If you do not receive your Fax in a reasonable amount of time, check to see if your fax machine is on and available for transmission.

IDENTIFIED PROBLEMS:

Fax machine is busy. Some callers make an immediate second call into the system and order additional documents before their fax machine has finished receiving the documents requested in the first call. Transmission time is about one minute per page. Before calling and requesting a second set of documents, make sure you have received the first set, otherwise your fax line will be busy receiving the initial request.

Caller is not using a tone generating telephone set. All numbers and the # key must generate a tone when pressed. Some phones [ATT Merlin (TM)] require you to press the # key twice to generate a tone.

"Tone" and "pulse" telephone sets. Some telephone sets allow you to switch between "Tone" and "Pulse". If you do not have "Touch-tone Service", you can set your phone to "pulse" and call the system. When the system answers, switch you phone to "tone". You should be able to enter your request.

Fax telephone number is incorrect. Please listen while the system repeats the fax telephone number you entered, to re-enter a mis-keyed fax telephone number, press 2.