Making IT work for Africa Conference, 09/00

From: BM Chivhanga, City University, The Internet Studies Research Group <ck521@soi.city.ac.uk>

Date: 5 July 2000

ACT 2000: The African Computing & Telecommunications Summit

Sun City, South Africa 29 August - 1 September 2000 "Making IT work for Africa"

DEVELOPING IT expertise to enable Africa to compete effectively in the international marketplace. CONTRIBUTING towards Africa's drive for Internet connectivity, electronic commerce and web-based training. FACILITATING commercial links between suppliers and users of information technology. ENABLING the continent's computing and communications professionals to enhance their skills and knowledge of international trends and latest development.

Conference programme co-ordinators: John Spencer, Projects Director, AITEC South Africa Paul Booth, Consultant, South Africa

PROGRAMME DAY 1 - Tuesday 29 August 2000 2pm onwards - Delegate registration, exhibition viewing, training workshops 6pm Opening Ceremony - Sun City Amphitheatre The Hon Dr Ivy Matsepe-Casaburri, Minister of Communications, South Africa Sean Moroney, Group Chairman, AITEC

7pm Group Photograph, followed by Beach Party, Valley of the Waves Sponsored by UUNET

DAY 2 - Wednesday 30 August 2000 PLENARY 1 - ECOMMERCE: TURNING THE HYPE INTO REALITY Discussion Leader: Antonie Roux, CEO, M-Web, South Africa

Lessons from South Africa's eCommerce Policy formulation process Andile Ngcaba, Director-General, Dept. of Communications, South Africa

The role of the Internet in worldwide economic development Richard Lawson, CEO, Lawson Software, USA

E-business: The new corporate agenda Bill Weber, General Manager, Cisco South Africa

Africa's ecommerce revolution Ayisi Makatiani, CEO, Africa Online, Kenya

TEA BREAK

STREAM 1: FORMULATING YOUR ORGANISATION'S eCOMMERCE STRATEGY - I Developing the right eBusiness strategy for your company John Berry, Joint Managing Director, e.com institute, South Africa

How to avoid losing money in the eCommerce craze S. H. Ramakrishnan, MD, LanBit Technologies, United Arab Emirates

Huxley's Books goes online: A case study in moving from retail to etail Matthew White, MD of Huxley's Books and Editor, Telecommunications in Africa

All aboard the e-procurement express! Rob Monteith, Client Delivery Executive, E-solutions, EDS, South Africa

STREAM 2: PROFESSIONAL DEVELOPMENT Discussion Leader: Tina James, Independent Consultant, South Africa

Certification or lifelong learning? Deon Botha, Managing Director, Ambassador Training, South Africa

Women in IT: Breaking through the glass ceiling Ann Richardson International Business Development Manager NCC Services UK

Professional education in IS: Essential or an outmoded irrelevance? Geoff Blackwell, African Manager, Institute for the Management of Information Systems (IMIS), UK

LUNCH

PLENARY 2: THE TELECOMMUNICATIONS REVOLUTION - WHAT IT MEANS FOR YOUR ORGANISATION
Discussion Leader: Matthew White, Editor, Telecommunications in Africa, South Africa

The impact of telecommunications liberalisation: Opportunities for MNCs Ian Gordon-Cumming, General Manager, BT Southern Africa

The impact and potential of wireless technology Dave Reddy, Chairman and Managing Director, Motorola Southern Africa

Monopoly, liberalisation, technology - Finding the right formula for Africa's telecommunications revolution Barry McGuire, Director, MCIWorldCom Southern Africa

Key regulatory trends for satellite services and systems: Opportunities For Africa David Hartshorn, General-Secretary, Global VSAT Forum, UK

TEA BREAK

STREAM 1: TELECOMMUNICATIONS TECHNOLOGY Discussion Leader: Roger Dawes, GM, Marketing, Strategy & Business Development, Alcatel Altech Telecoms, South Africa

End-to-end telecommunications and IT solutions in Africa Karel van der Lecq, System Consulting Manager, Integration Solutions & Services, Siemens Telecommunications, South Africa

Voice over the Internet Dr Tomas Vagoun, Director Product Development, American Tower Corporation (ATC), USA

Internet conferencing solutions Heinz Ettinger, Director MMEA Region, Logitech, Switzerland

VSAT Networks: Narrow band to wide band - Leapfrogging Africa into the 21st Century Andre du Toit, Manager International Business, Transtel, South Africa

The best Internet connections - Where you least expect them Chris Bell, MD, Redwing Satellite Solutions, UK

STREAM 2: FORMULATING YOUR ORGANISATION'S e-COMMERCE STRATEGY - II Discussion Leader: Kwami Ahiabenu II, Executive Director, AITEC Ghana

Protection of information on the Internet and beyond - Ensuring that eCommerce survives (and thrives) in Africa Tim Ellis, MD, South African Certification Agency

eBusiness - A practical guide to enabling your organisation Mark Gilfilan, MB Worksoft, South Africa

ECommerce: Effective planning Angus Peacey, Sales Director, Lucent South Africa

E-service: Beyond e-commerce and e-business Lenore Kerrigan, District Manager, Communication Industries Business Unit, Hewlett-Packard, South Africa

How to achieve real value through e-business Mike Fairon, E-business Executive, ICL Africa, South Africa

7pm Game Reserve Drive and Traditional Fireside Dinner

DAY 3 - THURSDAY 31 AUGUST 2000

PLENARY 3: eGOVERNANCE: REINFORCING DEMOCRACY & GOOD GOVERNMENT IN AFRICA Discussion Leader:

eGovernment: Tranforming government processes using the Internet and Internet related technologies Vernon Hart, General Manager, IBM Africa

Online government support for democracy Steven Clift, Publicus, USA

Government identification projects Wim Tappij Gielen, MD, Datacard, UK

How governments can gain without the pain Jim Nowicki, Director, EDS, South Africa

Tea Break

STREAM 1: E-GOVERNANCE IMPLEMENTATION Discussion Leader:

Enterprise information architecture in government Donald Lim Fat, Consultant, Mauritius

Towards and Information Society: Progress in South Africa Dr Jonathan Miller, Miller, Esselaar & Associates, South Africa

Implementation of the Nigerian national identification system Professor Segun Olunloyo, MD, Tekcon Nigeria Ltd

Lessons from developing South Africa's national ICT strategy Neville Nicholas, Project Director, SAITIS Project & Partner, PricewaterhouseCoopers, Canada

STREAM 2: MOBILE TELEPHONY Discussion Leader: Roger Dawes, GM, Marketing, Strategy & Business Development, Alcatel Altech Telecoms, South Africa

The impact of XML and WAP on the future of e-business Grant Thiselton, E-Business Manager, Software AG - SPL, South Africa

Mobile Internet solutions Greg Cress, System Consultant, Integration Solutions & Services, Siemens ICN, South Africa

Towards the mobile information society Jiri Batek, Country Manager, Nokia Networks, South Africa

Mobile radio goes digital - The implications for Africa Dr Angus Hay, Manager Technology, Transtel, South Africa

Hyperphone solutions in an ecommerce environment Thami Radebe, MD, M & S Technologies, South Africa

LUNCH

PLENARY 4: THE OPPORTUNITIES AND CHALLENGES OF NEW TECHNOLOGIES Discussion Leader:

Technology renaissance - The future of Africa Richard Fearon, Director - Business Development, Venture Computer, South Africa

The role of new technology in Africa's economic development Pedro Viudez, Partner, and John Croswell, Arthur Andersen, South Africa

The evolution of the Internet: The lessons for Africa Pat Chapman-Pincher, Senior Vice-President EMEA, UUNET, UK

The potential of PulsON technology in Africa Peter Beucher, Senior Vice-President, Time Domain Corporation, USA

TEA BREAK

STREAM 1: CUSTOMER RELATIONS MANAGEMENT Discussion Leader: Vincent Waiswa Bagiira, General Manager, AITEC Uganda

Online customer communications (eCRM) John Berry, Joint Managing Director, e.com institute, South Africa

Electronic Relationship Management (eRM): Bridging the gap between selling and service Greg Reis, MD, Business Systems Group, South Africa

The retail digital exchange: Bringing all your systems and suppliers together under one roof Robert Toatley, Vice-President, Retail Business Unit, Lawson Software, USA

CRM - An act of faith or a measurable investment? Mike Ettling, Client Executive, Business Process Management, EDS Europe & Africa

CRM: A holistic approach Bill Hoggarth, Sales Director, Softworx, South Africa

STREAM 2: INTERNET DEVELOPMENT ISSUES Discussion Leader:

Building and maintaining an ISP in Africa Gary Cousins, Business Development Manager, Integration Solutions & Services, Siemens ICN, South Africa

Maximising the positive impact of the Internet on Africa's youth Ashiek Manie, Deputy MD, Intekom, South Africa

Wireless technologies for LAN/WAN Internet access Mike Jensen, Internet Consultant, South Africa

Africa and the Internet: Getting beyond the first generation - content, users and access Russell Southwood, Balancing Act, UK

8pm Gala Dinner - Sun City Superbowl SPONSORED BY IBM

DAY 4 - Friday 1 September

PLENARY 5: ENTERPRISE MANAGEMENT SYSTEMS Discussion Leader:

The impact of the Internet on business processes Mohamed Madhi, CEO, CyberKnowledge Systems, South Africa

The networking nervous system: Enterprise services and customer services Peter Davies, General Manager, AT&T Global Network Services, South Africa

Taking control of your IT system: Developing proactive rather than reactive
skills David Cannon, Chairman, IT Service Management Forum, South Africa

Turning information management into an exact science Russell Swanborough, Chairman, Atio Consulting Group, South Africa & Executive Director, Absolute Information, UK

TEA BREAK

STREAM 1: IMPLEMENTING ENTERPRISE MANAGEMENT SYSTEMS Discussion Leader:

Operational Resource Management - The sweet spot of ecommerce Paddy Gray, Marketing Director, ECNet, PQ Africa, South Africa

Integrating the supply chain Callum Russell, Business Marketing Manager, Microsoft South Africa

The Internet as a business tool - to communicate and to redefine your business processes Neil Williams, Manager, Business Intelligence, SAP

Linux: A new OS for a new era Paul Kotschy, Chairman, Linux Professional Association of South Africa and MD, Seven C, South Africa

LUNCH

FRIDAY AFTERNOON: Workshops continue; coaches leave for Johannesburg and Airport

SPECIAL EVENTS AND WORKSHOPS AT ACT 2000

FORUM 1: A REGIONAL IT STRATEGY FOR AFRICA: THE AFRICAN DEVELOPMENT FORUM PROCESS * Report-back on the work done since last year's African Development Forum
* Recommendations being prepared for the Heads of State Summit on ICT in September * Feedback from the ACT Summit on this programme Held under the auspices of the Economic Commission for Africa Presenter: Kate Wild, Economic Commission for Africa

FORUM 2: TOWARDS THE RIGHT REGULATORY ENVIRONMENT FOR AFRICA'S TELCOMMUNICATIONS REVOLUTION
A special forum for Africa's telecommunications regulators and users Hosted by AITEC in association with the Economic Commission for Africa and the
South African Department of Communications to share knowledge, develop a common best practice code and lay the groundwork for future co-operation and communication across the continent.
Lead speaker: The Head of South Africa's new regulator, the Independent Communications Authority of South Africa (ICASA)

Convergence regulation: Satellite, terrestrial and everything in between David Hartshorn, Secretary General, Global VSAT Forum, UK

FORUM 3: MANAGING SPACE SEGMENTS OVER AFRICA An opportunity for operators, service providers and users of bandwidth in Africa to exchange views on the future development of satellite services in the continent. Speakers: Lare Atcha-Oubou, Director, Africa, Intelsat, USA Dennis Jones, Sales Manager, ME & Africa, Cable & Wireless Global Kris Miller, Business Development Manager, Voice & Data Services, Kingston TLI, UK

WORKSHOP 1: Effective management of a well connected business: Web, security, service level, automation, message systems - And keeping it going without it falling over or needing to invest in still more expensive equipment Frank Appun, MD, Sourcetech, South Africa

WORKSHOP 2: Security in eCommerce I: Creating an environment of trust, with support From the legal profession Tim Ellis, MD, South African Certification Agency, Trevor Coppen, MD, Lawyers Access Web (L@W), South Africa & Grant Christianson, Legal Representative, South African Certification Agency

WORKSHOP 3: Security in eCommerce II: Setting security standards in Africa - The SET Protocol Gerda Venter, Marketing Executive, South African Certification Agency

WORKSHOP 4: Security in eCommerce III: Secure wireless eCommerce with Public Key Infrastructure (PKI) and Wireless Access Protocol (WAP) Maeson Maherry, Professional Services Division, South African Certification Agency

WORKSHOP 5: Virtual Reality - An opportunity for education in Africa David Lockwood, Virtual Reality Solutions Centre, Council for Scientific & Industrial Research, South Africa

WORKSHOP 6: Implementing Linux solutions for your company Hosted by the Linux Professional Association of South Africa

TRAINING WORKSHOP 1 Web site design and creation Site planning; site mapping; web coding/languages; graphics; building your site; FTP A detailed workshop running over three afternoons of the Summit, aimed at providing delegates with the basic knowledge they need to launch their own web sites. (Limited spaces; extra booking fee.) Co-ordinated by Southern African Nongovernmental Organisation Network (SANGONet), who have extensive experience of providing Internet training in Africa

TRAINING WORKSHOP 2 Advanced Web Training Marketing your web site; taking advantage of Internet interactive features; increasing sales through your web site. (Limited spaces; extra booking fee.) A detailed workshop on optimising the returns from your web site, co-ordinated by SANGONet

VSAT WORKSHOP: Satellite-Based Broadband & Internet in Africa: An Introduction Hosted by the Global VSAT Forum, this workshop will provide participants with detailed knowledge of VSAT technology and how it can be implemented in their organisations. From South African rural telecentres, to Nigerian offshore oil rigs, to Tanzanian Internet service provision, to Botswanan corporate networks, VSAT-based systems are delivering mission-critical services throughout the African continent, providing cost-effective solutions where they are most needed - today. Attend this one-day Global VSAT Forum seminar to hear the latest on how, when, where and why VSAT-based services are being used by public- and private-sector organisations. More than a million one- and two-way VSATs are being used throughout the world. Explore the wide range of applications being served and understand why VSATs are often the most cost-effective communications solution.

ANNUAL MEETING OF THE TRUSTEES OF THE AFRICAN IT EDUCATION TRUST The African IT Education Trust was launched at ACT 1999. Its Head Patron Is Graca Machel and its Trustees are from a range of African countries, as well as Europe. AITEC acts as Secretariat of the Trusts. At their annual meeting, Trustees will be reviewing the Trust's activities and future direction.

OUTLINE PROGRAMME

29 August 2000 Shuttle Buses arrive from Johannesburg Airport 2pm onwards Delegate Registration Web Development Workshop Part I Exhibition Opening 6pm Summit Opening Ceremony - Sun City Amphitheatre 7pm Beach Party - Valley of Waves

30 August 2000 9am - 6pm Day One of Main Conference 7pm Game Reserve Drive and Traditional Fireside Dinner

31 August 2000 9am - 6pm Day Two of Main Conference 8pm ACT Gala Dinner - Sun City Superbowl

1 September 9am - 1pm Day Three of Main Conference 2pm onwards Workshop Sessions Coach services back to Johannesburg and airport

TRAVEL DETAILS As the official Carrier for ACT, South African Airways is offering special fares for delegates. Delegates wishing to book on SAA flights at these reduced rates or delegates requiring additional accommodation or other travel requirements before or following the Summit should contact the official ACT 2000 Travel Agency: Functions & Travel Inc, Johannesburg tel: +27-11-886 609 Fax: +27-11-787 8377.

A FREE shuttle coach service will operate from Johannesburg Airport to Sun City throughout the day on 29 August and return on the afternoon of 1 September, with stops in Johannesburg.

THE ACT 2000 EXHIBITION

The key annual marketing forum for Africa's IT suppliers, resellers and users.

ACT 2000 delegate registration form

DELEGATE DETAILS Delegate Name: Position/Title: Organisation: Postal Address: Physical Address: Phone: Fax: E-mail:

Please register the above as a delegate/delegates to the 2000 African Computing & Telecommunications Summit at a delegate registration fee of $560/R3,500. The fee includes all meals, tea breaks, the ACT 2000 Gala Dinner and all documentation.) Team discounts: 2 delegates 10%; 3 Delegates 15%; 4 or more delegates 20%.

Please register the following delegate/s for the Web Site Design Training Workshop at $180/R1,200 per delegate:

Please register the following delegate/s for the Advanced Web Training Workshop @ $60/R400 per delegate:

He/She/They require the following hotel accommodation as indicated below: ACCOMMODATION CASCADES HOTEL (price for 3 nights) Single @$330/R2,000 per person Twin @ $220/R1,370 per person

CABANAS (price for 3 nights) Single @$250/R1,600 per person Twin @$150/R940 per person

Prices are for the three nights of 29, 30 and 31 August 2000. Delegates wanting extra nights should contact the official travel agent.

Total cost:___________ (South African delegates: VAT must be added to the above prices.) PAYMENT Payment of my fee and accommodation costs is enclosed (Dollar, Sterling or Rand cheque or banker's draft made out to AITEC.) Please invoice the above organisation Please charge my credit card: Visa 0 Mastercard Card number: Expiry Date:

Card holder's name: Signature: An electronic version of this registration form is available on the AITEC web site: www.aitecafrica.com

Four easy ways to register: 1. Via the Web: www.aitecafrica.com 2. E-mail: ACT2000@aitecafrica.com 3. Fax: +44-(0)1480-831131 OR +27-11-789 5312 4. Post in the UK: ACT Registration, AITEC, 15 High St, Graveley, Cambridgeshire PE19 6PL, UK or post in South Africa: PO Box 398, Fontainebleau 2032, South Africa.

NOTE: Only delegates to the main conference can register for Training Workshops. Spaces will be limited to 50 for each and allocated on a first-come first-served basis.

Conditions of registration

All delegate fees and accommodation charges must be paid in full before The Summit. There will be a 20% administration charge on delegate registration and accommodation cancellations received before 30 July 2000. There will be no refund on cancellations received after 30 July 2000.

Vanessa Peck
General Manager
Vanessa@aitecafrica.com